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About American Dental Software
Support

Customer Support FAQs

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Incoming Email Server : Sivamail.com

Outgoing Email Server : Sivamail.com

Type of Encrypted connection : SSL

SSL Incoming Server Port (POP3) : 995

SSL Outgoing Server Port (SMTP) : 465

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Note: If you don't remember your email id which you provided during signup, then please email your domain name to cs@sivasolutions.com. We will send you the email id.

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It may be because of un-cleared cache / cookies in your web browser. Follow the instructions on how to clear cache on your particular web browser as mentioned in our FAQs section.

By default all the emails from your website will be sent to Doctor@YourDomainName.com. However, on request we can redirect emails to any other email id as per your desire.

Sure, just raise a ticket addressed to our customer support team with your practice form attached in the Word Document Format and we will do the needful.

Kindly raise a ticket addressed to our customer support team. Kindly use EPS / PNG / JPG / GIF in high resolution formats to send us the logo to embed on your website.

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Kindly send us high quality images in the format of JPEG / BMP / PNG / TIFF to CS@SivaSolutions.com and we will do the needful.

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WHY CHOOSE US

Why Dental Practices
Choose Us

Founded by a Certified Dentist

Built with real dental expertise, so your marketing feels trustworthy and connects with patients faster.

22 Years of Experience

20+ years helping dental practices grow online with proven strategies that deliver consistent results.

Unlimited Customization

Every website and digital plan is tailored to your specialty, services, and local market—never cookie-cutter.

Mobile First Responsive Designs

Fast, mobile-optimized designs that turn local searches into calls, bookings, and new patients.

Excellent Customer Support

Quick, reliable help from real experts who understand dentistry and digital marketing.

Results You Can Track and Trust

Clear analytics and reporting that show real ROI—more visibility, more leads, and more appointments.

VIEW our ALL SERVICES
TESTIMONIAL

This company is top notch. I hired them a few years ago and they deliver what they promise. I couldn’t be happier and highly recommend them for all your social media needs!

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Dr. Tamara J. Herremans

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We are very happy with ADS . They respond very quickly to all requests and deliver quality work fast.

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Dr. Sally A. Abouassaf

www.familydentalcorner.com

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One of the best experiences I have ever had. They really took my practice to the next level. Built me a great website and brought many new patients to my practice. Their customer support is always there when you need them.

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Sam Darnell

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very professional. Very quick and very easy staff to deal with. Also very informative and helped me weigh my options before making a decision. I'd recommend them to everyone.

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Mark Sanchez

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We have had a great experience with American Dental Software. They set up and manage our websites and social media accounts. And they are always very quick to respond to any issues we have or changes to be made. Highly recommend!

scott-landy

Scott Landy

www.pristinedentalpros.com

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Hey guys, Just wanted to give you some feedback on how our office is doing. We have seen the most new patients we have ever seen this month even during COVID. Front office has been tracking where patients are seeing us and an increasing amount are finding us on Google. I believe what you are doing with website and the internet is making a big difference. Glad I made the switch to American Dental Software. Keep it up!

Dr-Hill

Dr. Nathaniel Hill

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Outstanding company from startup to branding. I have used them for almost all of my marketing tactics and have been very pleased. The website has been phenomenal, and the growth is evident. A financial investment, but you get what you pay for. Extremely professional team and do want the best for your practice. I highly recommend their website and marketing services!

Dr-Waddell

Dr. Jody Waddell

www.Annapolisdentalassociates.net

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You guys are doing great work. Thanks

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Dr. James Heaton

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Dear Team, First of all I want to thank you for how efficiently all of you get things done. I am so thankful that I use your services.

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Dr. Thomas N. Pezdek

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Thank you so very much for the excellent work you and your team did on our website! The site looks fabulous and we had some positive feedback within the first couple days of it going live! You and your team were a pleasure to work with. Thank you!

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SUMMIT DENTAL LAB

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To all the staff members at American Dental Software; It has certainly been an enjoyable experience working with your company through the development of my outstanding website. The website construction is an ongoing and people-friendly task that inspires creativity and excitement as you witness the rapid and sensational growth of one’s personal Internet website. I applaud your technology, skills and patience that you have so willingly and openly shared with me during this task. This cost effective website has given me another media to express the joy and love I have for my work and to market the tools of my profession. I assure you that there is more information to come that lends to patient education and a better understanding of the wonderful profession of dentistry. Thanking you in advance,

scott-landy

Dr. Edward D. Williams

www.DentalImplantsReconstruction.com

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Hello ADS, Thank you for providing a great website for us all these years, your customer service is fantastic, every little change I make to my website is so quick and easy, love your staff, love your web design, love your excellent customer service, love, love love....

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Dr. Delia Tuttle D.D.S

www.CanyonLakeDentist.com

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We have been with American Dental Software for about a year. Our experience has been very good. We like the appearance, contents and feeling of our web page. The friendliness and helpfulness of the customer support department is also very good, because they are very knowledgeable and efficient when we request any change or modifications. Our patients are impressed with our web page and say they like it very much. Thank you.

Dr. Adalí E. Vélez & Dr. Iván E. Rodríguez

Dr. Adalí E. Vélez & Dr. Iván E. Rodríguez